You go to a party, or the pub, or you meet someone somewhere, and they ask what you do for a living. In my case, I reply, “I’m a Quantity Surveyor.” ‘What’s that?’ is often the response that I get. So, what exactly does a Quantity Surveyor do? There are…
In 2011, Google commissioned a piece of research into how customers make buying decisions and coined the term, ‘Zero Moment of Truth’. [1] The Zero Moment of Truth refers to the period between a stimulus and the consumer making a decision to buy. Based on the research, they found that,…
An excerpt from Togetherness: How to Build a Winning Team, by Dr Matt Slater: * The single most powerful word in our democracy is the word We. We The People. We Shall Overcome. Yes, We Can. That word is owned by no one. It belongs to everyone. President Barack Obama…
An excerpt from the book: Supertraining [click on the cover to learn more] * There are many NLP techniques, focussing on all sorts of objectives, but two - which are of particular importance within the training environment - are calibration and congruence. In this extract from the book by Ted…
Do you want to close more B2B sales? Then you need to develop a touch sales system. In this excerpt is from the acclaimed book "10.4 Interactions", by B2B expert Michael Smith, learn all about a touch sales system and how you can make it work for you. It is…
Classroom management Classroom management is one of the key challenges facing many a teacher. In this excerpt from The New Teacher Survival Guide, learn about authority and the value of praise. Classroom management is not just something that falls into place; it is a learned and developable skill. * From:…
Taken from the acclaimed Book: * We have looked at slide design in general but, to finish this chapter, I want to look more closely at what the main component of these slides should be. Pictures! What really brought this home to me was a set of presentations I attended,…
** I have three simple rules for what to put on PowerPoint slides. 1. Use images, not text. 2. Show one thing at a time. 3. Make items full-screen if possible. Images not text. I have talked about this point, already. Text is not a visual aid. Period. But you…
Taken from the Book Awful Presentations which is filled with much much more first-class advice for making your presentations really engaging. * Reading off the Slides | The Problem I could show you many examples but do I really need to? We have all experienced this problem, probably hundreds of…
An excerpt from the acclaimed book: * Body Language | Business Psychology If you are not the best, then pretend you are. Muhammad Ali, Boxer Everything we have said in this chapter (See Chapter 5 of What Business Can Learn From Sport Psychology) is about increasing your feelings of self-confidence…